The Nuisance Calls Forum
120 Kingston Road
I need further details about this number.
Automated message apparently from Natwest fraud protection, calls my mobile every hour asking to phone an automated service.Despite the fact i do not bank with Natwest!
I have been getting calls from this number on and off for 3 weeks and have never answered as I did not recognise the number. I wish people would leave messages.
I had two calls from this number re suspected fraudulent transactions on my bank account (it was just a payment to a computer store, that I made, and the first call was minutes after I made the payment online using my new debit card). It was automated call that required pressing some buttons to confirm whether the last 5 transactions were genuine, didn't ask for my password or log in details, just wanted me to confirm the month of my DOB (I had to pick one out of two or three options given). It was a genuine call from Natwest but it was annoying that it wasn't a real person calling... They froze my card, but it was reactivated 2 hours after the call.
Sometimes they send me text messages which is even more annoying (i.e. we have received your complaint and are looking into it... that's after I emailed them!). Not very professional.
I know people get these calls even if they are not with Natwest but it's possible that a customer gave them slightly incorrect number, so the calls go through to some other people...
It is so frustrating when you get a missed call from somewhere you don't know and they do not leave a message.
Hey guys. I just had this call, it's legitimate - just seeing if my last 7 transactions were genuine. And they were---think it's a sign I spent too much :s
This is a call from Nat West. They have been calling for the last 2 days, because I did not recognize the number I ignored it. However this morning I ran my bank only to find that my card has been cloned at a cash-point. Please ring your bank if you get a call from this number. It has been referred to the police.