Is it Step Change (PlusNet partner)
calling?
01438 989 277

Safe
About the number

Number 01438989277 is used by Step Change, a PlusNet partner. Morre here: https://www.plus.net/about-us/people-we-work-with/

Number stats
Users rating: Safe
Number linked to: Step Change (PlusNet partner)
Number of comments: 19
Last report:
First report:
Number of searches: 9,209
User comments about this number

There are total of 19 user comments about calls from 01438 989 277. Last comment has been made . The overall rating for 01438989277 is SafeRead Disclaimer

reported 01438 989 277 as Harassing
Keeps ringing daily, very harassing. We never answer. Unfortunately we don't hv a blocking option on out phone.

reported 01438 989 277 as Harassing
Opened with some weird greeting that sounded like "Wid to the id". When I responded with "Pardon" they hung up.

reported 01438 989 277 as Dangerous
Keep ringing me. Do not answer.

reported 01438 989 277 as Neutral
1
This unsolicited number has called me several times. Based on comments/ reviews, I haven’t answered and now blocked. Thank you community 😋

1

reported 01438 989 277 as Safe
2
had a missed call from this number. called it back after reading this. Phone came up with clear plusnet branding. Auto response said company helping plusnet manage customers (like me) whose plusnet broadband renewal is coming up and currently have a physical landline (basically this facility will go within 12m so it will impact renewal options). The message said not to worry and they will try and call me back later.

2

reported 01438 989 277 as Harassing
Has called a number of times but is silent when answered

reported 01438 989 277 as Dangerous
2
Rang twice but I did not answer. Plusnet and EE do not do business this way.

2

reported 01438 989 277 as Neutral
2
Answered but no one there. It said Plusnet but also Stevenage. I thought Plusnet were Yorkshire based

2

reported 01438 989 277 as Harassing
2
Like so many I answered, but there was a silence, so hung up. As mentioned Plusnet don't usually work this way.

2

reported 01438 989 277 as Dangerous
1
This call followed a silent call supposedly from "plusnet". Classic scam to check for mugs

1

reported 01438 989 277 as Dangerous
1
I called Plusnet customer services about this number. Several others had done so. Customer services said that it was a scam and they had never heard of Step Change.

1

reported 01438 989 277 as Safe
This is ABSOLUTELY SAFE. See https://www.plus.net/about-us/people-we-work-with/ It is STEP CHANGE working for Plusnet to manage the cessation of PTSN. If you still have a phone service (which you might not use) connected to your broadband these folks will be calling to discuss your options. You MUST make some decision about your service. See the Plusnet user community https://community.plus.net

reported 01438 989 277 as Neutral
1
Called me gone 6pm on a weekday. No one at the other end of the line.

1

reported 01438 989 277 as Harassing
harrassing

reported 01438 989 277 as Dangerous
Called it back, says it's closed. Called proper customer service and they said it's fake.

reported 01438 989 277 as Dangerous
1
Caller ID said it was PlusNet but no response when answered. Plusnet usually don't call, they'll contact via email, so I guess this was a scam call.

1

reported 01438 989 277 as Safe
2
Had a call today from this number, I am a Plusnet user. This would appear to be a number belonging to STEP CHANGE used by BT Consumer Division Business (EE, Plusnet and BT Retail) see https://ee.co.uk/help/profile/manage/phone-calls-from-our-partners All three divisions will be working hard to move users off PTSN lines which (if all goes to plan) will be terminated within 12 months. They claiming to be calling on behalf of Plusnet (or one of the other two) would therefore be legitimate ... so long as they are not spoofing the CLI.

2

reported 01438 989 277 as Harassing
Had call from this number supposedly plusnet did not answer as knew it was scam

reported 01438 989 277 as Harassing
The caller spoke in clearly and sounded smug. He claimed to be from Plusnet and said that my analog phone line was to be switched off imminently, rendering my present broadband service inoperable. I hung up. Plusnet are pretty good at sending out their own marketing emails.

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